About Lifeline


About Us

Founded in 2004, Lifeline quickly became a key partner for companies looking to take charge of their growth and strategically harness technology to achieve greatness.

We eventually developed the Complete Solution Provider concept, as founder Micah Shanks recognized a pattern among business owners and managers. Phrases such as, “Technology is a necessary evil,” and “It’s the cost of doing business,” helped Micah to realize that companies were missing tremendous opportunity thanks to a lack of strategic management over their business technology.

Today Lifeline works locally with companies from Silicon Valley to Seattle. We provide our clients with a strategic approach to technology, and a fresh view on tech as a measurable investment rather than a sunk cost. Our purpose is to give businesses control of their technology expenses, and to turn those expenses into profit-driving resources to push the company forward.

Core Values:

Communicate, Align Expectations, Exceed Expectations, Leave IT better than you found IT.


Client Satisfaction Survey


Our Team


Micah Shanks
Chief Executive Officer

Brandon Farey
Chief Operating Officer

Ashle Palmerton
Office Manager

Rob Hegeman
Virtual Chief Information Officer

Reena White
Virtual Chief Information Officer

Stevie Relling
Executive Assistant

Josh Atteberry
Systems Analyst

Ryan Fields Jr.
Systems Analyst

Susan Harter

Jacob King
Centralized Services

Robert Caster
Systems Support Technician

David Atteberry
Systems Support Technician

Micah Olson
Systems Engineer

Hazel Shanks
Chief Relaxation Officer

Harvey Shanks
Chief Fun Officer

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